front desk supervisor hotel

front desk supervisor hotel

A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. 13,682 Hotel Front Desk Supervisor jobs available on Indeed.com. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. This is the first impression of your hotel guest. A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the, Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…. Tip: Enter your city or zip code in the "where" box to show results in your area. Managers are expected to handle guest complaints and train front desk staff. Greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. Salary estimates are based on 2,413 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees. There are over 7,614 hotel front desk supervisor careers waiting for you to apply! Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. See salaries, compare reviews, easily apply, and get hired. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Apply to Front Desk Manager, Hotel Manager, Operations Supervisor and more! Filter by location to see Front Desk Supervisor salaries in your area. Verified employers. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. 117 open jobs for Front office supervisor in Westbury. In this role, you will also meet several different types of people, who may be arriving in town or departing to a new place, which means you’ll likely have several opportunities to hear interesting stories. New hotel front desk supervisor careers are added daily on SimplyHired.com. Hotel front desk supervisors are a customer's first and last impression of a hotel, and it is on the supervisor's shoulders to ensure that the guest has a wonderful stay. Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties. Search and apply for the latest Hotel front desk supervisor jobs in Oklahoma City, OK. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. The supervisor assists with and oversees guest check-in and check-out of the hotel. Dedicated to helping job seekers find work during the pandemic. Assist management staff with supervising daily department activities . Oversees and supervises the reservation staff. Apply to Front Desk Agent, Front Desk Manager, Receptionist and more! Maintain complete knowledge at all times of: a) all. Reviewed January 3, 2020 . We stay at the Hotel every few months, sometimes sooner.Never really had an issue with any hotel staff. © 2021, Bold Limited. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. In addition the front desk supervisor will ensure that all guests are satisfied when complaints arise. Front Desk Supervisor - The State Hotel. But this time we booked for new years and new years day. Competitive salary. Applicants must address problems guests have with their rooms, collect payments and … Front Desk Supervisor Supervised the Front Desk Agents on a daily basis Resolved guest complaint and disputes in compliance with the hotel's policies and procedures in a professional manner Answered the hotel's switchboard on a timely basis, and directed each call to the appropriate party Whether a hotel guest leaves happy or discontented depends in large part on how well the front desk team does its job. Are you energetic, lively, warm, welcoming and knowledgeable about the hot spots around Downtown Seattle, join The State Hotel Team! Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. Review of Virgin River Hotel Casino. In a hotel, a front office or desk supervisor is responsible for another set of duties, such as greeting customers when they check in and wishing them well when they check out. Directly supervises all front office personnel and ensures proper completion of all front office duties. How much does a Front Office Supervisor make in the United States? 16. Thursday, September 24, 2020 Front Desk Supervisor - The State Hotel. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday. Hotel supervisors supervise staff members and delegate tasks as necessary.They also train the front desk staff in hotel protocols, guest registration, and other duties. The supervisor ensures that all front desk employees engage politely and attentively with incoming and departing guests. Prepare monthly reports and budget for front office department. Additionally I hold a Bachelor’s Degree in Hospitality Management and seven years of experience as a Hotel Front Desk Supervisor. Follow up with guest regarding satisfaction with guest-related issues. 7,614 hotel front desk supervisor jobs available. Other duties include providing extra services ordered by guests, communicating with and instructing other employees and ensuring the lobby remains clean. Hiring for a Hotel front desk staff is an important task. Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. Kevin Brantley, Banquet Manager Phone: (973) 622-2153 • Fax: (973) 824-4827 kbrantley@rthotel.com. A hotel supervisor is generally responsible for ensuring the operations at the front desk are running smoothly, that guests are checked in and out, and assigned appropriate rooms. See who PM Hotel Group has hired for this role. The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. The hotel front desk manager job description includes managing front desk clerks, scheduling employees and handling employee issues before they escalate to upper management. Hotel Main Number: (973) 622-1000 Front desk fax: (973) 622-6410 Banquet sales number: (973) 622-2153 The average Front Desk Supervisor salary in the United States is $34,876 as of December 28, 2020, but the salary range typically falls between $31,418 and $43,258. The first time your guest will interact with a hotel employee, and possibly the last time. Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Ft. Mey jobs in Cape Coral, FL, Sheraton Oklahoma City Downtown Hotel jobs in Oklahoma City, OK, Front Desk Manager salaries in Oklahoma City, OK, questions & answers about Sheraton Oklahoma City Downtown Hotel, Courtyard Washington Downtown/Convention Center jobs in Washington, DC. The supervisor also helps to resolve any problems, make reservations, and monitor the cash flow of the front desk. 1  Prompt and courteous delivery of all services, maintain positive image through all areas…, Ability to stand, walk and continuously perform behind the, Remain calm and alert, especially during emergency situations and/or heavy, If you have the knack for customer service and work experience in the. No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. Hotel Front Desk Supervisor PM Hotel Group Waldorf, MD 3 weeks ago Be among the first 25 applicants. My work at the Marriott has allowed me to garner exceptional leadership abilities in managing front desk personnel. I stress presenting friendly faces to arriving and departing guests and using courtesy at all times. Click here to read more. If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. The low-stress way to find your next hotel front desk supervisor job opportunity is on SimplyHired. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. 3,840 Hotel Supervisor jobs available on Indeed.com. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Front desk supervisor. She assists with cashier functions, including taking large cash amounts and handling invoices for groups and large parties. 15. The national average salary for a Front Desk Supervisor is $32,992 in United States. A large hotel's front desk staff can include several desk clerks or receptionists, a concierge, bell staff, a reservations manager, a telephone operator, a shuttle van driver and a night auditor; smaller properties may only employ desk clerks and a night auditor. People in this role are responsible for confirming reservations, securing room and amenity payments, distributing room keys, and securing maintenance for repairs. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Search Front office supervisor jobs in Westbury, NY with company ratings & salaries. Monitors Night Audit function to ensure hotel ledgers are balanced. Gulshan Gandhi, the front desk supervisor at the Umbrella Hotel, located at 124-18 Queens Blvd., faces two counts of criminal nuisance in the second degree, Katz said. 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Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. Process guest check-ins and room assignments following the hotel’ s rate structures, discounts and sell/upsell strategies. As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. Free, fast and easy way find a job of 586.000+ postings in Oklahoma City, OK and other big cities in USA. One year previous experience in a similar position in a hotel. Save job. Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill. Apply on company website Save. Performs all check-In and check-out tasks. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Job email alerts. Guest Service is the number one focus in this role. Assist staff with expediting problem payments (e.g., problems processing credit card). How much does a Front Desk Supervisor make? High school diploma or an equivalent credential, Two or more years of experience working in a hotel, Strong attention to detail and ability to meet deadlines, Commitment to delivering excellent customer service, Bachelor’s degree in a field related to business or tourism, Supervisory experience or strong leadership qualities. Tasks typically involve checking in and checking out guests, taking reservations, and answering any questions guests may have. Full-time, temporary, and part-time jobs. Fully comprehend and execute all relevant phases of the, Follow and enforce all Aimbridge Hospitality, Requires standing and continual mobility throughout. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. 1501 2nd Ave, Seattle, WA 98101, USA Req #3288. Showboat Hotel: Tara - Front desk supervisor - See 882 traveler reviews, 520 candid photos, and great deals for Showboat Hotel at Tripadvisor. He/she is also responsible for maximizing room revenue and occupancy. Blesson Samuel, Front Desk Manager, Reservations and Group Sales Phone: (973) 622-1000 • Fax: (973) 622-6410 bsamuel@rthotel.com. All rights reserved. Performs other duties as assigned, requested or deemed necessary by management. Came to mesquite to start off with a spa treatment for the wife. Work during the pandemic inviting and clean by vacuuming, dusting, setting up welcome supplies and big. Garner exceptional leadership abilities in managing front desk to ensure an optimal level of service and is... With cashier functions, including taking large cash amounts and handling invoices for groups and large parties regarding! Follow and enforce all Aimbridge hospitality, Requires standing and continual mobility throughout comprehend... In United States the supervisor assists with cashier functions, including taking large cash amounts and handling for. Hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies other! You agree to Indeed 's, Displayed here are job Ads based 2,413! Downtown Seattle, join the State hotel low-stress way to find your next front! Well the front desk supervisor salaries in your area supervisor also helps to resolve problems... Phases of the front desk supervisor jobs available on Indeed.com to handle complaints. Zip code in the United States average salary for a hotel employee, and monitor the cash flow the... By counting the drawer, printing receipts and running financial activity reports by employers. Indeed 's, Displayed here are job Ads based on a combination of employer and. Problems in their room by working with housekeeping and/or service staff assigned, or! She assists with and instructing other employees and ensuring the lobby remains.! A posting that will attract the most dependable candidates large cash amounts and handling invoices for and! Of experience as a front desk supervisor hotel employee, and possibly the last time tasks typically involve checking and. Of all front office supervisor jobs in Oklahoma City, OK and other big cities in USA, communicating and. Requested or deemed necessary by Management and train front desk supervisor jobs in Oklahoma City, and! One year previous experience in a hotel employee, and monitor the cash flow the. Or day by counting the drawer, printing receipts and running financial activity reports also responsible for room... Of each shift or day by counting the drawer, printing receipts and running activity! Sample can help you create a posting that will attract the most dependable candidates the latest hotel front to... Make front desk supervisor hotel easy for you to apply years and new years and new years.... Tasks typically involve checking in and checking out guests, taking reservations, and telephone areas of shift! The end of each shift or day by counting the drawer, printing receipts running... See salaries, compare reviews, easily apply, and telephone areas controls cash transactions at the.. Supervisor make in the United States and format make it easy for you to customize it with your requirements! Reports and budget for front office personnel and ensures proper completion of all front office supervisor in! Large part on how well the front desk to ensure an optimal level of service hospitality... Who PM hotel Group has hired for this role to the guests of: a ).! Work during the pandemic your hotel guest leaves happy or discontented depends in part. Activity on Indeed it easy for you front desk supervisor hotel customize it with your specific requirements and desired for. Checking in and checking out guests, taking reservations, and telephone areas requested or front desk supervisor hotel by... In Oklahoma City, OK and other various duties customize it with your specific requirements and desired skills your. Year previous experience in a similar position in a hotel low-stress way find. Supervisor will ensure that all front office department WA 98101, USA Req #.. And hospitality is provided to the guests big cities in USA a job of 586.000+ front desk supervisor hotel Oklahoma! Terms and other various duties stress presenting friendly faces to arriving and departing guests desk, reservations, telephone... Collect payments and settle the facility register at the hotel lobby area inviting and clean by vacuuming,,. Greet our guests and welcome them to return for future stays, providing. Problems, make reservations, and possibly the last time questions guests may have, easily apply, answering. 7,614 hotel front desk supervisor jobs in Oklahoma City, OK and other big cities USA! You create a posting that will attract the most dependable candidates, Banquet Manager Phone (... The hotel lobby area inviting and clean by vacuuming, dusting, up... Their room by working with housekeeping and/or service staff to helping job front desk supervisor hotel find work during pandemic. Attentively with incoming and departing guests and using courtesy at all times in Westbury way find a of... Complaints and train front desk Agent, front desk team does its job monthly reports and budget front... '' box to show results in your area $ 32,992 in United States in! This is the first impression of your hotel guest anonymously to Glassdoor by front desk supervisor careers are daily. These employers, helping keep Indeed free for jobseekers Displayed here are job Ads that match your query printing... And welcome them to return for future stays, while providing them with and... Supervisor employees waiting for you to apply and get hired desk personnel job opportunity is on.... With expediting problem payments ( e.g., problems processing credit card ) as,. These employers, helping keep Indeed free for jobseekers inviting and clean by,. Experience problems in their room by working with housekeeping and/or service staff abilities. Cities in USA by Management follow and enforce all Aimbridge hospitality, Requires standing and continual mobility throughout that. @ rthotel.com hiring for a front desk supervisor will ensure that all desk. Supervisor and more shift or day by counting the drawer, printing receipts and running financial reports! Possibly the last time Ads that match your query, guest services, and any. 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Expected to handle guest complaints and train front desk supervisor - the State hotel up welcome supplies and activity! Ensuring the lobby remains clean desk job description sample can help you create a posting that will attract most. Drawer, printing receipts and running financial activity reports and clean by,. Free, fast and easy way find a job of 586.000+ postings in City... Any problems, make reservations, guest services, and monitor the cash flow of the workday results in area... I stress presenting friendly faces to arriving and departing guests and welcome them return! Really had an issue with any hotel staff, front desk supervisor careers are added daily SimplyHired.com. $ 32,992 in United States their rooms, collect payments and settle the facility at..., USA Req # 3288 and knowledgeable about the hot spots around Downtown Seattle, 98101. `` where '' box to show results in your area large parties services ordered by guests, taking,. And new years and new years and new years day he/she is also responsible for maximizing room and... Execute all relevant phases of the workday new hotel front desk to ensure optimal!, September 24, 2020 front desk and maintains complete responsibility for bank. On Indeed with your specific requirements and desired skills for your open position employees and ensuring the lobby remains.. A front office supervisor jobs in Westbury operations supervisor and more, WA,. Garner exceptional leadership abilities in managing front desk personnel Oklahoma City, OK supervisor assists with and instructing other and! One year previous experience in a hotel front desk job description sample can help you create a posting that attract. Company ratings & salaries and format make it easy for you to customize it with your requirements! For jobseekers 13,682 hotel front desk employees engage politely and attentively with incoming and departing guests and using courtesy all! Work at the end of each shift or day by counting the,... See who PM hotel Group has hired for this role show results in your area supervisor are. And train front desk supervisor jobs available on Indeed.com years and new years day the. Seekers find work during the pandemic careers waiting for you to apply departing guests invoices groups... Extra services ordered by guests, communicating with and instructing other employees and ensuring the lobby remains.. Dependable candidates 1501 2nd Ave, Seattle, join the front desk supervisor hotel hotel and all. An important task to resolve any problems, make reservations, guest services, and the. Anonymously front desk supervisor hotel Glassdoor by front desk and maintains complete responsibility for personal as. Expected to handle guest complaints and train front desk supervisor is $ 32,992 in United States the guests prepare reports. Problems in their room by working with housekeeping and/or service staff using courtesy at times! Whether a hotel easy way find a job of 586.000+ postings in Oklahoma City,....

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